The 360IS Blog: AI, Insurance, and Innovation

How carriers can get ahead of bias, transparency, and governance requirements with a human‑in‑the‑loop approach Why NAIC’s 2026 AI Pilot Matters Artificial intelligence is no longer experimental in insurance. From automated insurance claims  handling to medical record review and fraud detection, AI systems are now embedded in daily carrier operations. Recognizing both the opportunity and the risk, the National Association of Insurance Commissioners (NAIC)  is launching AI Eva

Insurance organizations have made meaningful progress digitizing documents and automating basic workflows. But for many claims, legal, and medical review teams, the reality is this: unstructured data still slows everything down . Medical records, police reports, demand letters, bills, and correspondence don’t fit neatly into databases. Simply extracting text is no longer enough. The next step in the unstructured data automation journey is intelligent analytics —the ability to

In today’s competitive insurance landscape, underwriters are under pressure to deliver faster, more accurate decisions—without compromising quality or compliance. Yet many carriers still rely on manual data extraction  from submissions, applications, and supporting documents. This outdated approach bottlenecks the underwriting process, increases operational costs, and contributes to rising loss ratios. The good news: intelligent automation has matured to the point where carri

In today’s competitive insurance landscape, underwriting profitability hinges on two things: speed  and accuracy . Insurers are under constant pressure to make faster decisions, improve risk selection, and reduce operational costs—without compromising quality. Yet the traditional underwriting process remains stubbornly manual, tedious, and error-prone, especially when large volumes of documents must be reviewed. AI-powered document processing is changing that. By automating t

The insurance industry is at a turning point. After years of pilots, proofs of concept, and exploratory AI initiatives, 2026 is the year insurers finally shift from experimenting  to executing . The core question is no longer “Should we use AI?” —it’s “How fast can we scale it to transform underwriting and automate insurance claims?”   Below are the biggest trends shaping the industry and what they mean for insurers who want to stay competitive. AI Moves From Innovation to Im

The insurance industry is evolving faster than ever. For years, automation focused on one goal — extracting data from documents. But in today’s digital landscape, that’s no longer enough. The real transformation lies in how insurers use that data to make faster, smarter, and fairer decisions . At 360 Intelligent Solutions (360IS) , we believe the future of insurance isn’t about simply extracting  information — it’s about understanding  it. Our AI-driven solutions go far beyon

When it comes to managing insurance claims, medical reviews, or demand packages, the intake process often sets the tone for everything that follows. Yet, many organizations still rely on manual data entry, email attachments, and human triage to handle submissions—methods that are slow, error-prone, and expensive. In an era where speed and accuracy drive client satisfaction and profitability, manual submission intake isn’t just outdated—it’s costing your organization more than

In the fast-evolving world of insurance, AI is transforming claims management —accelerating processing times, improving accuracy, and...

In today’s insurance landscape, policy and claims teams are faced with a mountain of unstructured data —medical records, adjuster notes,...

A Fresh Start for a Smarter Future As fall arrives, the back-to-school season reminds us of new beginnings and the power of learning. For...

As we reach the midpoint of 2025, the story of artificial intelligence in insurance and legal workflows continues to evolve rapidly....

Fast outcomes. Fewer clicks. Trusted decisions.  That’s the bar we set for ourselves—and for every carrier, MGA, and TPA we support....

August 2025 —  This Fall, 360 Intelligent Solutions  is proud to announce a powerful expansion across its core platforms — 360...

As summer rolls in, insurance organizations face a critical yet often overlooked milestone: the mid-year compliance check. With...

Boost insurance claims productivity with AI that works with—not instead of—your team. 360 DemandReview, MedReview, and Ask360 deliver fast, accurate, human-guided support.

Struggling with the summer spike in auto claims? Discover how 360DemandReview and 360MedReview from 360 Intelligent Solutions use AI and human-in-the-loop precision to streamline insurance workflows, reduce processing times, and ensure compliance—no rip-and-replace required.

Discover how AI is driving sustainability. See how 360 Intelligent Solutions helps insurers cut waste, reduce carbon footprint, and modernize operations responsibly.

By Justin Mayfield, VP of Marketing & Business Analytics at 360 Intelligent Solutions In an increasingly competitive landscape, business...

By Justin Mayfield, VP of Marketing & Business Analytics at 360 Intelligent Solutions Innovation in insurance is no longer optional—it’s...

By Justin Mayfield, VP of Marketing & Business Analytics at 360 Intelligent Solutions In the not-so-distant past, insurance technology...